Report a problem

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We are a growing website and despite our best efforts, sometimes things go wrong or get broken. The worst problems are the ones we can't find or don't know about. If you come across a problem, please help us fix it as quickly as possible by sending us a message telling us briefly

  • What you were doing when the problem occurred
  • The URL on which the problem occurred
  • The error message (if applicable)

Administrator contact information can be found at User:Bjp and User:Dangel.

Known issues

Region Dropdown menu does not work well when typing and then choosing region

A drop down menu is presented for choosing a region. Typing shortcuts to the proper location, and user can then select this with the mouse. However, what gets saved to the page is the text that the user types (for instance "Cali") rather than the location he/she selected (for instance "California"). A workaround is to either fully type the region name or choose the region completely with the mouse, and avoid mixing typing with mouse select. Lucach (talk) 21:14, 8 September 2015 (EDT)

Edit with form on Canyon pages adds sections [PARTIALLY FIXED]

There is a known bug with Semantic Forms (the tool that provides "Edit with form") where existing content sometimes isn't properly parsed back into the form, which results in additional page sections being added when the updated information in the form is saved. This most frequently seems to cause an additional "Background" section to be added to the end of the page. We think this is resolved in a new version, but we need to update MediaWiki, then Semantic MediaWiki, then Semantic Forms to use the latest version. Solution: We implemented a Javascript workaround that deletes any duplicate "Background" section from the edit form, however, some older pages may still get messed up sections when edited with the form. Rearranging them manually and saving the page usually solves the problem permanently. Lucach (talk) 21:14, 8 September 2015 (EDT)

Still an issue under some circumstances; perhaps when there is a spacing variation in section headers? See, for instance, this changeset (there are many more like it) --Bjp (talk) 13:28, 21 October 2015 (EDT)

Special:Ask doesn't work [FIXED?]

This problem occurs because the version of Semantic Result Formats we're using is too new for our version of Semantic MediaWiki. When I tried to fix this problem by changing the SRF version back to 1.8.x rather than 1.9 alpha, that caused the tree format to stop rendering properly which breaks a substantial portion of the site. The last commit on the "working" version of SRF that we have (renders tree properly, Special:Ask is still broken) was 0eafd7c7a350759f225401de6ab2652598b1dd52. Solution: This particular problem seems to be fixed now, Special Ask is used to produce KMLs mashups and PDFs. Lucach (talk) 21:14, 8 September 2015 (EDT)

Seasonal parse error

See the exclamation point errors here

Canyon mapper link doesn't work

Because RW now uses pretty/abbreviated URLs, http://ropewiki.com/Mapper no longer points to the CanyonMapper page -- instead, it directs to an empty wiki page.